Legal
Cookie Policy
Last updated September 10, 2026
This Cookie Policy explains how Sendchrono ("we", "us", "our") uses cookies and similar technologies when you visit our website or use our app. It should be read together with our Privacy Policy. By continuing to use our services, you agree to our use of cookies as described here.
1. What are cookies?
Cookies are small text files placed on your device when you visit a website. They let the site remember your actions and preferences over time. We also use similar technologies such as local storage and device identifiers, which we refer to collectively as "cookies" in this policy.
2. How we use cookies
We use cookies only to make our services work and keep them secure — not to track you for advertising. Specifically:
- Strictly necessary cookies: required to run the service — for example to keep you securely signed in, remember your session, and protect against fraud and cross-site request forgery. The service will not work properly without these.
- Preference cookies: remember choices you make, such as your language (English/French) and light or dark theme.
- Performance & security cookies: help us understand basic usage, detect abuse, and keep your account safe.
3. Cookies we set
- Session / authentication: keeps you signed in and links your requests to your account securely.
- Language & theme: stores your selected language and appearance so the site loads the way you left it.
- Security: helps verify requests genuinely come from you and prevents unauthorised actions.
4. Third-party cookies
Some features rely on trusted partners who may set their own cookies — for example our payment gateways during checkout, identity-verification provider during KYC, and sign-in providers if you choose to sign in with them. These cookies are governed by those partners' own privacy and cookie policies.
5. Managing cookies
Most browsers let you view, delete and block cookies through their settings. You can also clear cookies and local storage at any time. Please note that blocking strictly necessary cookies will stop you from signing in or completing transactions, so the core services may not function.
6. Changes to this policy
We may update this Cookie Policy from time to time. The "Last updated" date above shows when it last changed. Significant changes will be communicated through our services.
7. Contact
Questions about our use of cookies? Email help@sendchrono.com or reach us through the Sendchrono app or website at sendchrono.com.